Healing Hospitals: The Nun and the Bureaucrat... and Good News…How Hospitals Heal Themselves Book-DVD Set
You can only order through our partner partner Lean Enterprise Institute, see below for complete information.
Product Description
Useful for everyone - not just a few hospital managers.
Order The Nun and the Bureaucrat... and Good News...How Hospitals Heal Themselves Book-DVD Set for $40.00 together.
The NEW DVD and book set is now exclusively available through our partner Lean Enterprise Institute. Order now via
Email orders@lean.org
Fax 617-871-2999 (ATT Jean Krulic)
Tel 617-871-2900
Click here to download the Discussion Guide for Good News...How Hospitals Heal Themselves.
Expert Testimonials
"If you think that hospital care cannot be significantly improved in quality and cost, you have another think coming. Read this book."
- Russell Ackoff, Professor Emeritus, The Wharton School, University of Pennsylvania. Author, Ackoff’s Best, Re-creating the Corporation, and Redesigning Society (with Sheldon Roven)
"This book describes the kind of leadership that's essential for making our hospitals safe and patient friendly and at the same time cutting costs by driving out waste. And that is leadership that employs systems thinking to realize an inspiring vision. Read this book to learn how two leaders educated and transformed their hospitals. They show the way that others can and should follow."
- Michael Maccoby, MD, Anthropologist, psychoanalyst and consultant on leadership, strategy and organization. Author, The Gamesman; Why Work?: Motivating the New Work Force; and the Productive Narcissist: The Promise and Perils of Visionary Leadership.
"Most of us realize that living and doing daily work requires us to depend on other people and predictable work processes. Taking those understandings into health care and the work of improving it is a complex undertaking. These authors have created an inviting introduction to health care as a system. In the midst of widespread recognition that we must improve our health care, they offer a starting point for creating the changes we need. Their attention to the insightful people making these changes happen allows us to learn from what's working. They have seen what is hard to see at first: health care as a system. Their writing is clear and inviting. In short, this is a welcome addition to the public conversation. Read it, share it and tell your elected officials about what you now understand needs to be encouraged to make health care better."
- Paul Batalden, M.D., Professor, Dartmouth Medical School
"This book gives me hope that we can make similar improvements at many hospitals around the country."
- Kenneth H. Cohn, MD, MBA, Cambridge Management Group. Author: Better Communication for Better Care: Mastering Physician-Administrator Collaboration, and Collaborate for Success: Breakthrough Strategies for Engaging Physicians, Nurses, and Hospital Executives
Order The Nun and the Bureaucrat... and Good News...How Hospitals Heal Themselves Book-DVD Set for $40.00 together.
The NEW DVD and book set is now exclusively available through our partner Lean Enterprise Institute. Order now via
Click here to download the Discussion Guide for Good News...How Hospitals Heal Themselves.
Expert Testimonials
"If you think that hospital care cannot be significantly improved in quality and cost, you have another think coming. Read this book."
- Russell Ackoff, Professor Emeritus, The Wharton School, University of Pennsylvania. Author, Ackoff’s Best, Re-creating the Corporation, and Redesigning Society (with Sheldon Roven)
"This book describes the kind of leadership that's essential for making our hospitals safe and patient friendly and at the same time cutting costs by driving out waste. And that is leadership that employs systems thinking to realize an inspiring vision. Read this book to learn how two leaders educated and transformed their hospitals. They show the way that others can and should follow."
- Michael Maccoby, MD, Anthropologist, psychoanalyst and consultant on leadership, strategy and organization. Author, The Gamesman; Why Work?: Motivating the New Work Force; and the Productive Narcissist: The Promise and Perils of Visionary Leadership.
"Most of us realize that living and doing daily work requires us to depend on other people and predictable work processes. Taking those understandings into health care and the work of improving it is a complex undertaking. These authors have created an inviting introduction to health care as a system. In the midst of widespread recognition that we must improve our health care, they offer a starting point for creating the changes we need. Their attention to the insightful people making these changes happen allows us to learn from what's working. They have seen what is hard to see at first: health care as a system. Their writing is clear and inviting. In short, this is a welcome addition to the public conversation. Read it, share it and tell your elected officials about what you now understand needs to be encouraged to make health care better."
- Paul Batalden, M.D., Professor, Dartmouth Medical School
"This book gives me hope that we can make similar improvements at many hospitals around the country."
- Kenneth H. Cohn, MD, MBA, Cambridge Management Group. Author: Better Communication for Better Care: Mastering Physician-Administrator Collaboration, and Collaborate for Success: Breakthrough Strategies for Engaging Physicians, Nurses, and Hospital Executives